Chris,
Right from the very beginning everyone I encountered was very professional. I have worked with a number of contractors over the years and it is clear to me that Pena’s priority is customer satisfaction and its refreshing to work with a company who sees the customer as #1 and who ALWAYS returns phone calls. All of the guys that worked at the house were great, professional and pleasant. As you know, I had some concerns over the course of the project and I can’t tell you how great it was to simply express and have them “fixed” or corrected to meet my expectations without once being challenged that I was not right. With any project there are going to be things that are not as expected, it is how the company handles those issues and Pena was top notch in handling them.
It was also great to see your dad, as the owner of the company out at the site and offering up some suggestions to make the finished product better. Not all owners are that invested and again it speaks to the character of the Pena company and the family that runs the business.
I look forward to having Pena back at my house in the future to complete our back deck. Thanks again Chris it was a pleasure working with you!
L & P in Fonda
